Self-Service Becomes Full-Service With CO-OP Fast Branch Kiosks (Powered by Ensenta Shared Branch Kiosk)
October 10, 2007
RANCHO CUCAMONGA, Calif. – CO-OP Shared Branching, a division of CO-OP Financial Services, has developed CO-OP Fast Branch, a self-service kiosk that supplies more services than a conventional ATM, including deposits by check (no envelopes, no deposit slips), withdrawals by check, loan payments and advances.
CO-OP Fast Branch allows credit union members to perform a wide array of transactions in a convenient "do-it-yourself" environment, working to perform teller-based transactions more efficiently.
"Credit Unions have been looking for powerful, affordable, easy-to-implement self-service Check 21 image-enabled technology," said Hollen. "The CO-OP Fast Branch kiosk, which operates on our existing shared branch platform, is an economical way to bring full-service, automated banking to credit union branches as well as retail and employer locations. It also allows credit union members, including 36 million shared branching members, to conduct regular branch business at a variety of locations, outside normal banking hours."
"This is the first of several CO-OP image-enabled products powered by Ensenta's web-based EZ Admin back-office. Our goal is to provide credit unions with the ability to electronically capture, proof and transport check images from kiosks, ATMs, home and beyond. It's one process across multiple deposit channels."
CO-OP Fast Branch was developed through CO-OP partnerships with Ensenta Corporation and NCR. Headquartered in Redwood Shores, Calif., Ensenta is the leading provider of web-based imaged-enabled self-service platforms for credit unions. NCR, based in Dayton, Ohio, provides self-service solutions to facilitate 23 billion transactions a year on more than half a million ATMs, kiosks and retail self-checkout terminals.
"Adding this versatile delivery channel to credit unions through shared branching puts credit unions on the leading edge in serving their members." said Carroll Beach, President/CEO of Credit Union Service Corporation (CUSC), which recently combined its shared branching operations with CO-OP Financial Services. "CO-OP Fast Branch gives members convenient access to all of their accounts, make loan payments, deposits, pull statements of all accounts and avoid teller lines."
About CO-OP Financial Services
Established in 1981 and located in Rancho Cucamonga, Calif., CO-OP Financial Services (formerly CO-OP Network) is the nation's largest credit union service organization. Wholly-owned by its credit union shareholders, CO-OP provides volume discounts on products and services that include ATM network access, ATM processing, debit/card services and shared branching. With nearly 2,000 credit union members, more than 25,000 surcharge-free ATMs (including 6,000 deposit-taking), 100 million-plus monthly transactions and 24 million cardholders, CO-OP Financial Services is the No. 1 credit union EFT network and processor in the U.S. financial services industry. CO-OP Financial Services' membership has access to 800,000 ATMs worldwide through links to NYCE, STAR, Cirrus, Pulse and Plus.
CO-OP Fast Branch allows credit union members to perform a wide array of transactions in a convenient "do-it-yourself" environment, working to perform teller-based transactions more efficiently.
"Credit Unions have been looking for powerful, affordable, easy-to-implement self-service Check 21 image-enabled technology," said Hollen. "The CO-OP Fast Branch kiosk, which operates on our existing shared branch platform, is an economical way to bring full-service, automated banking to credit union branches as well as retail and employer locations. It also allows credit union members, including 36 million shared branching members, to conduct regular branch business at a variety of locations, outside normal banking hours."
"This is the first of several CO-OP image-enabled products powered by Ensenta's web-based EZ Admin back-office. Our goal is to provide credit unions with the ability to electronically capture, proof and transport check images from kiosks, ATMs, home and beyond. It's one process across multiple deposit channels."
CO-OP Fast Branch was developed through CO-OP partnerships with Ensenta Corporation and NCR. Headquartered in Redwood Shores, Calif., Ensenta is the leading provider of web-based imaged-enabled self-service platforms for credit unions. NCR, based in Dayton, Ohio, provides self-service solutions to facilitate 23 billion transactions a year on more than half a million ATMs, kiosks and retail self-checkout terminals.
"Adding this versatile delivery channel to credit unions through shared branching puts credit unions on the leading edge in serving their members." said Carroll Beach, President/CEO of Credit Union Service Corporation (CUSC), which recently combined its shared branching operations with CO-OP Financial Services. "CO-OP Fast Branch gives members convenient access to all of their accounts, make loan payments, deposits, pull statements of all accounts and avoid teller lines."
About CO-OP Financial Services
Established in 1981 and located in Rancho Cucamonga, Calif., CO-OP Financial Services (formerly CO-OP Network) is the nation's largest credit union service organization. Wholly-owned by its credit union shareholders, CO-OP provides volume discounts on products and services that include ATM network access, ATM processing, debit/card services and shared branching. With nearly 2,000 credit union members, more than 25,000 surcharge-free ATMs (including 6,000 deposit-taking), 100 million-plus monthly transactions and 24 million cardholders, CO-OP Financial Services is the No. 1 credit union EFT network and processor in the U.S. financial services industry. CO-OP Financial Services' membership has access to 800,000 ATMs worldwide through links to NYCE, STAR, Cirrus, Pulse and Plus.